Virtual Training
Airport employees increasingly encounter passengers and coworkers experiencing mental health or substance use crises. This training course equips airport personnel with the awareness, communication tools, and intervention skills needed to respond safely and empathetically. Participants will learn to recognize crisis indicators, apply de-escalation techniques, and manage stress responses during challenging situations. Through expert-led discussions, attendees will gain practical strategies to strengthen emotional intelligence, promote wellness, and foster a safer, more supportive airport environment.